WHAT'S IN MY BOX

Authentic Southeast Asian Treats

Option 1: Snack Box

  • Quality Snacks
    Traditional treats enjoyed by locals. Try unique food items like locally-beloved snacks, quality dried fruit and nuts, and artisanal chocolate bars infused with local flavors.
  • Sample-sized Coffee & Tea
    Enjoy your snacks and candy alongside a freshly-brewed beverage from our coffee and tea samplers.

Coffee Bags (Grounds)

Option 2: Coffee Box

  • Full-sized Coffee Bags
    10-12oz bags (makes 20-24 cups of coffee each) of ground coffee.
  • Phin
    Traditional Vietnamese coffee filter to brew your grounds with.

Artisanal Chocolate Bars

Option 3: Chocolate Box

  • Artisanal Chocolate Bars 
    Indulge in a unique blend of cacao beans and Southeast Asian flavors in each bar of handcrafted chocolate.

READY TO PURCHASE?

Option 1: Snack Box

CHOOSE THIS FOR FOOD AND BEVERAGE ITEMS (BEST FOR VARIETY)
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Option 2: Coffee Box

CHOOSE THIS FOR COFFEE AND PHIN (BEST FOR COFFEE LOVERS)
Size

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Option 3: Chocolate Box

CHOOSE THIS FOR ARTISANAL CHOCOLATE BARS (BEST FOR CHOCOLATE LOVERS)
Size

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All prices in USD

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FAQs

How does it work?

You purchase and we ship! It is that simple. While we are working on a subscription option, all boxes are single orders for now.

Do you ship to my country?

We ship to the following countries for now: Australia, Austria, Belgium, Brunei, Cambodia, Canada, China, France, Germany, Hong Kon, India, Indonesia, Ireland, Italy, Japan, Laos, Malaysia, Myanmar, Netherlands, New Zealand, Philippines, Portugal, Singapore, South Korea, Spain, Switzerland, Taiwan, Thailand, UAE, UK, USA, Vietnam

If your country is not listed above, please reach out to us at gifts@jovelchan.com to see if we can make a one-off delivery.

We hope to reach more destinations as we continue growing - keep watching this space!

Can I customize my box for dietary restrictions and food allergies?

At this time, customers are unable to customize boxes for all other dietary restrictions or food allergies. However, we hope to make this option available in the future.

I don't like my box. Can I get a refund?

Our box contents are a surprise each month. As such, you cannot request a refund or an exchange if you do not like the contents of your box. You can, however, reach out to our support team at gifts@jovelchan.com to let us know what you didn't like about the boxes and what items you would like to see more of. We will gladly take your suggestions into consideration for future boxes.

I just placed an order, can I cancel it?

Once an order is placed, our team starts working hard to process your box so it ships out to you as quickly as possible. As such, please understand that we cannot accept cancellations. We appreciate your acceptance and understanding!

When will my box arrive?

Boxes are typically shipped out within 5 business days of the start of the month. Estimated delivery times (from receipt of shipment notification) is 2-3 weeks depending on where you are located.

Please note that this timeline does not account for any potential customs issues.

Who do I contact for any other queries?

Our team can be reached at gifts@jovelchan.com for any further questions.

Questions?

Email us at gifts@jovelchan.com